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How To Manage Subscriptions In White Label Suite
How To Manage Subscriptions In White Label Suite

This article provides a step-by-step guide to managing subscriptions for packages you've created.

Updated over a week ago

Overview

Having a place to manage subscriptions for customers who've purchased any of the packages you've created is vital to ensuring a great experience with your white-label software. This article covers where to find subscriptions and how to manage them.

How to view Subscriptions

Subscriptions can be viewed by clicking 'Subscriptions' under 'White Label' on the left side of the White Label Suite menu.

How to update a Subscription

Under the 'Actions' column, you can log in as a subscriber, update the subscription, or cancel/reactivate the subscription.

When updating a subscription, you can change the name and email address associated with the account, update the password, select a different plan [package], change the expiry date, or add additional credits to the account.

How to manually Add an Account

Under the Subscriptions section, you also have the option to add someone to an account manually. To learn more about this process, click here.


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