Integrate TikTok

Created by Joanna Love Mojares Panizales, Modified on Wed, 29 Mar 2023 at 04:08 AM by Joanna Love Mojares Panizales


How to integrate TikTok Leads Ads

To enable TikTok Ads as an integration please head into the "labs" section located in your sub-account settings

Step 1: Enable the TikTok feature first within 'Labs

Sub-account 'Settings' > Click on 'Labs' > 'Enable' TikTok integration

Step 2: Click on the 'integrations' tab & login

Now that the TikTok Integration is live in your sub-account. Please proceed to log into the TikTok Business Account using the credentials you got during the Required Resources Pre-Setup

 Check all permissions (enabled by default) > Click 'confirm'.

If you have multiple advertiser accounts please select the advertiser account you wish to connect. 
Once the account is selected the tab will automatically close and your TikTok business account will be integrated.

Please note: 
If you have only one advertiser account, this account will be selected by default.
You can change the advertiser account at any point in time by clicking the change advertiser account button.


I see an error message No pages for this account, what should I do?

If you come across this error while integrating your business account please make sure you have created an instant form in your Tikttok business account, please follow these steps.

My TikTok 'Access Token' is expired what should I do? 

If you see your access token is expired please disconnect your account from the CRM integration page. Once you re-integrated the CRM will generate a new access token. if you continue to have this issue please notify the support.

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