TABLE OF CONTENTS
- What is a Regulatory Bundle
- Why do you need one
- What documents do you need to for a Regulatory Bundle
- How do you create a 'Regulatory Bundle'
What is a Regulatory Bundle
A regulatory bundle is a set of documents needed to register a phone number.
Provisioning phone numbers in most countries require registration due to local telephony laws. These regulations often require providing set of identity documentation aka Regulatory Bundle to carriers or a local enforcement agency.
The documents required will differ depending on country and regulatory laws. For full details on this ➝ https://www.twilio.com/guidelines/regulatory
Why do you need one
The purpose of providing this identifying documentation for your business is to establish trust with both the regulators and ultimately your customers.
What documents do you need to for a Regulatory Bundle
Typically for most countries you will need:
How do you create a 'Regulatory Bundle'
You simply create one in the system via the LC Phone System and once it's been approved it will get passed on to the underlying carrier, Twilio, and they'll handle the registration with the relevant administrative entity for you.
1. Go to 'Regulatory Bundle/Address part of the system
Head into the Sub-account > Click Settings (bottom left menu) > Phone numbers > Regulatory Bundle/Address
2. Click 'Create'
On the top right click on Create to create regulatory bundle/address for the sub-account:
Regulatory Bundle and Address List View:
The agency and locations users will be able to view the list of all the bundles and addresses that are submitted and their current status too.
3. Select 'Regulatory Bundle'
4.Select the country you want to operate in
*you will need to have your business registered in that country
and select 'mobile'
5. Add your business name
6. Provide required documents to verify your information.
- Commercial register (to verify your Business Name and Business ID Number)
- Business address via
- Commercial registry or equivalent showing address OR
- Utility bill OR
- Tax notice OR
- Rent receipt OR
- Title deed
7. Submit and wait for approval
You will see your regulatory bundle / address listed and a 'Status' on far right will indicate when it's been approved.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article