Leads not loading - white screen showing

Created by Comet Suite Support Team, Modified on Sat, 31 Dec 2022 at 09:02 AM by Comet Suite Support Team

for the white screen issue - when you click on the link from your custom menu
if you can then right click on the white screen and choose 'reload frame'
(second from the bottom on the right click menu)
it is resolving this issue in 99% of cases.

I hope that helps.

if it doesn't solve it.  - it may be something local and we'll need to investigate a little further.

On the page - right click and choose inspect. 
And then choose Console in the top right - and take a screen shot. 

If you can do that and send it through - it will help our team to trap the error and get it resolved for you.

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