💬 Overview
Every week, partners receive a Weekly Subscription Report right in their inbox.
This report gives you a clear view of your users — who’s active, who’s new, and who may need support.
It’s more than data — it’s your Partner Success Dashboard for tracking engagement and improving retention.
🌱 Learn
Use the report to understand what’s happening inside your account.
You’ll discover:
Who’s logging in regularly.
Who hasn’t logged in recently (“At-Risk Accounts”).
Overall engagement trends and new sign-ups.
💡 Tip:
Check the “At-Risk” section every Monday to identify users who might need re-engagement before they cancel.
🚀 Grow
Turn your insights into action.
How to use it each week:
Review the At-Risk Accounts section.
Reach out with a friendly check-in message or offer a quick call.
Celebrate New Accounts — a quick “Welcome!” goes a long way.
✅ Best Practice:
Create a simple spreadsheet to track your outreach. Partners who contact inactive users see up to 30% higher retention rates.
💼 Scale
Consistent engagement = consistent revenue.
By using your Subscription Report every week, you’ll:
Reduce churn by keeping users active.
Strengthen client relationships.
Build predictable recurring revenue that scales.
📈 Pro Tip:
Treat this report as your weekly strategy meeting with your data. The more you review it, the more confident your decisions become.
💡 Strategy Seat Insights
Alongside your report, you’ll occasionally receive short notes from Ebony, Head of Partner Success.
These insights include:
Quick strategy tips 💡
Real success stories from other partners 💬
Feature updates and best practices 🔧
Each one helps you learn, grow, and scale your business more effectively.
✅ Quick Summary
Focus
| What You’ll Gain
|
Learn
| Understand user behavior and engagement patterns.
|
Grow
| Re-engage clients and strengthen relationships.
|
Scale
| Build predictable recurring revenue.
|
The Strategy Seat with Ebony is your partner success space for tips, updates, and growth strategies — delivered when you need them most.
📩 Check your inbox every week for your Subscription Report, and take your seat — because growth starts here.